Terms Of Service

Wapply

Effective Date: September 9, 2026

These Terms of Service (“Terms”) govern access to and use of the website located at wapply.ai, the Wapply chatbot platform, dashboard, application programming interfaces, and all related services (collectively, the “Service”) provided by Wapply, a company organized under the laws of the State of Delaware (“Wapply,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” refers to that entity. If you do not agree to these Terms, do not access or use the Service.

1. The Service

Wapply provides an artificial intelligence powered chatbot and lead management platform that allows businesses to communicate with customers through channels including but not limited to WhatsApp, websites, SMS, email, and social media, to capture and qualify leads, book appointments, automate follow ups, and connect with third party tools such as Facebook, Instagram, Google Workspace, and Microsoft 365 (collectively, the “Integrations”). The features available to you depend on the subscription plan you select, as described at wapply.ai/pricing or as otherwise agreed in an order form.

2. Eligibility and Account Registration

You must be at least 18 years old and able to form a binding contract to use the Service. When you register for an account, you agree to provide accurate, current, and complete information and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us promptly at hello@waaply.com of any unauthorized use of your account.

3. Subscription Plans, Fees, and Payment

Certain features of the Service require a paid subscription. Current plans, features, and pricing are described at
wapply.ai/pricing and may be updated from time to time; changes to pricing will not affect an active subscription term
already paid for, but may apply to renewals.

Payments are processed directly through Wapply using a third party payment processor. By providing payment
information, you authorize us and our payment processor to charge the applicable fees to your chosen payment method
on a recurring basis (monthly or annually, depending on your selected plan) until you cancel your subscription. You
are responsible for keeping your payment information current.

Unless otherwise stated in an order form, subscriptions automatically renew for successive terms equal to the initial
term unless you cancel before the renewal date through your account settings or by contacting hello@waaply.com.
Except where required by law, fees are non-refundable, including for partial subscription periods, unused features, or
early termination

If a payment fails or is declined, we may suspend or downgrade your access to the Service until payment is successfully
processed. You are responsible for any taxes, duties, or similar governmental charges associated with your purchase,
other than taxes on our net income.

4. Customer Content and Data

“Customer Content” means any data, text, files, leads, customer information, messages, and other content that you or
your end users submit to, or that is collected through, the Service, including information gathered through Integrations.
As between you and Wapply, you retain all rights to Customer Content. You grant Wapply a worldwide, nonexclusive, royalty free license to host, copy, transmit, display, and process Customer Content solely as necessary to
provide, maintain, secure, and improve the Service.

You are solely responsible for the accuracy, quality, and legality of Customer Content and for having all rights and
consents necessary to collect, use, and share such content, including any consents required to contact leads or
customers through WhatsApp, SMS, email, or other channels under applicable messaging and telemarketing laws.

5. Third Party Integrations

The Service may integrate with third party platforms, including Meta (Facebook and Instagram), WhatsApp Business,
Google, and Microsoft services. Your use of any Integration is subject to the applicable third party’s own terms of
service and privacy policy, and Wapply is not responsible for the practices, availability, or content of those third party
platforms. We may modify, suspend, or discontinue any Integration at any time, including as a result of changes made
by the applicable third party.

6. AI Generated Content

The Service uses artificial intelligence to generate automated responses, recommendations, and other content (“AI
Output”). AI Output is generated automatically and may be inaccurate, incomplete, or unsuitable for a particular
purpose. You are responsible for reviewing and validating AI Output before relying on it, and for configuring the
Service in a manner appropriate for your business and your customers. Wapply does not guarantee the accuracy or
appropriateness of any AI Output.

7. Acceptable Use

You agree not to, and will not permit any third party to:

Use the Service to send unsolicited, deceptive, or unlawful messages, including in violation of applicable anti-spam, telemarketing, or messaging platform policies.
Use the Service to collect, store, or process sensitive personal information in violation of applicable law, or without a lawful basis and appropriate consent.
Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent such restriction is prohibited by applicable law.
Use the Service to build a competing product or service, or to benchmark the Service for a competitor.
Interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it or its related systems.
Use the Service in a manner that violates any applicable law, regulation, or third party right, including intellectual property, privacy, and consumer protection laws.

8. Intellectual Property

Wapply and its licensors retain all right, title, and interest in and to the Service, including all software, designs,
trademarks, and documentation, and all intellectual property rights therein. Except for the limited rights expressly
granted in these Terms, no other rights are granted to you. Any feedback or suggestions you provide about the Service
may be used by Wapply without restriction or obligation to you.

9. Confidentiality

Each party may have access to non-public information of the other party in connection with the Service (“Confidential Information”). Each party agrees to use the other party’s Confidential Information solely to perform its obligations under these Terms and to protect it using at least the same degree of care it uses to protect its own confidential information, and in no event less than a reasonable degree of care. This section does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is independently developed without use of the disclosing party’s Confidential Information.

10. Term and Termination

These Terms remain in effect for as long as you use the Service. You may cancel your account at any time through your account settings or by contacting hello@waaply.com We may suspend or terminate your access to the Service, in whole or in part, if you breach these Terms, fail to pay applicable fees, or if we reasonably believe your use of the Service poses a security or legal risk. Upon termination, your right to use the Service ends immediately, and we may delete your account data after a reasonable period, except where retention is required by law

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, OR SECURE. WAPPLY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI OUTPUT OR ANY CONTENT GENERATED THROUGH THE SERVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAPPLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WAPPLY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO WAPPLY FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wapply and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your Customer Content, your use of the Service, your violation of these Terms, or your violation of any applicable law or third party right, including in connection with messages sent to your leads or customers.

14. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them or the Service will be governed by the laws of the State
of Delaware, without regard to its conflict of laws principles. Any dispute that cannot be resolved informally will be
subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and each party consents to
personal jurisdiction in those courts.

15. Changes to the Service and These Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will
provide notice by posting the updated Terms on our website and updating the effective date, or by other reasonable
means. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

16. Miscellaneous

These Terms, together with any order form or plan description referenced herein, constitute the entire agreement
between you and Wapply regarding the Service and supersede any prior agreements on this subject. If any provision
of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. You may not assign
these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition,
or sale of assets. No waiver of any provision will be deemed a further or continuing waiver of that or any other
provision.

17. Contact Us

If you have questions about these Terms, please contact us at hello@waaply.com.